Orders placed before 3:00 PM are shipped the same day; typically, orders are delivered to you on the next business day. Once your order has been dispatched, you will receive a shipping confirmation with track & trace (if available).

Shipping costs for the Netherlands and Belgium are €3.95 (currently free for a limited time)
Other European countries are €6.95

Yes, we deliver throughout Europe. Delivery times and shipping costs may vary per country and will be shown at checkout.

After dispatch, you will receive a track & trace link or shipping information via email, allowing you to follow your package.

Please contact us as soon as possible. If your order has not yet been processed or shipped, we can often still modify or cancel it.

First, check the track & trace. If there's no update or something seems wrong, contact us, and we will investigate it immediately for you.

Yes, returns are possible in accordance with our return policy. Please ensure that products are returned complete and carefully packaged.

Contact us with your order number and the products you wish to return. You will then receive the return instructions.

You are responsible for paying the return shipping costs. In the event of an error or damage on our part, we will, of course, resolve this appropriately.

Please contact us within a reasonable timeframe and, if possible, include some clear photos. We will then provide an appropriate solution.

Yes, you have a warranty in accordance with legal regulations. In case of a problem, please contact us with your order number and a brief explanation.

In practice, these are often different names for the same type of product. The most important thing is that you choose the correct size (drilling distance) and desired finish.

Again, these are terms that are often used interchangeably. For knobs, the diameter/height and the appearance are the main determining factors.

Many of our handles and knobs are suitable for daily use in kitchens and bathrooms. For damp areas, we recommend proper maintenance and keeping the hardware dry.

Matte black gives a modern, sleek look. Stainless steel (look) is timeless and practical. Gold and bronze add warmth and luxury. White is calm and modern. Most importantly, choose what suits your fronts, faucets, and accessories.

The drilling distance is the distance between the center points of the two screw holes. You measure this by measuring from the center of one hole to the center of the other hole (e.g., 96mm, 128mm, 160mm, 192mm).

The drilling distance is the distance between the mounting holes. The overall length is the full external dimension of the handle. For existing holes, the drilling distance is the most important.

Yes, if you choose a handle with the same drilling distance (center-to-center). Also, check that the overall length and the feet cover what you want neatly.

Common drilling distances are 96mm, 128mm, 160mm, and 192mm. Always check your current size to ensure it fits.

For knobs, you primarily look at the diameter, height, and the diameter of the base. Choose what feels comfortable in your hand and visually suits your fronts.

Screws are included with most handles and knobs. The exact contents are stated on the product page.

This varies per product. Many knobs and handles are mounted with a standard furniture screw (often M4). Always check the product information.

The correct screw length depends on the thickness of your front. In many cases, the included screw will suffice. If you have thicker fronts, a longer screw may be necessary.

Measure carefully, mark with a pencil, and preferably use painter's tape on the front to prevent splintering. Drill slowly and check that the handle is straight and level.

This is stated per product on the product page. Many models are made of metal (such as stainless steel or aluminum) with a finish that matches the chosen color.

Clean with a soft, slightly damp cloth and dry afterward. Avoid abrasive sponges and aggressive cleaners to maintain the finish.

Too aggressive agents can affect the finish. Therefore, use mild cleaning and dry the product afterward, especially in damp areas.

With a set, you can easily choose the same style and finish for multiple fronts at once. This creates a calm and sleek look in your interior.

Yes, within the same set, the model, size, and finish are identical. Small nuanced differences may occur in exceptional cases between different production batches.

We strive for the most consistent finish possible. However, there may be a small difference in shade or gloss level between different models due to material, shape, and production process. The product photos show the finish as representatively as possible.

In exceptional cases, there may be a minimal nuanced difference between production batches. If you need certainty for a larger order or an addition to an existing kitchen, please contact us, and we will gladly assist you.

Yes, business ordering is possible. For a VAT invoice or a quote, please contact us with your company details and desired quantities.

For larger quantities or project-based purchases, options are often available. Contact us with the desired products, sizes, and quantities, and we will see what is possible.

Yes. If you indicate how many fronts you have, what drilling distances you need, and what style/finish you are looking for, we can help you with a uniform composition of handles and/or knobs.

The available payment methods are shown at checkout. This may vary per country and can include iDEAL, Bancontact, and credit card, among others.

Yes, payments are processed via secure payment methods at checkout.

Whether post-payment is possible depends on the payment options available at checkout for your country; for the Netherlands, this is standard. You will automatically see which methods you can choose during checkout.

BY MJM stands for stylish and high-quality furniture hardware that allows you to easily give your kitchen, cabinets, and drawers a new look. Our focus is on modern handles and door knobs with a neat finish, practical assembly, and a consistent look for your interior.

For handles, first choose the correct drilling distance (center-to-center) so you can reuse existing holes. Then pay attention to the overall length and shape, so that the handle is nicely proportioned with your fronts. For the finish, we recommend matching your kitchen appliances, faucets, and hinges: matte black looks modern and sleek, stainless steel (look) is timeless, gold and bronze give a warm luxurious accent, and white provides a calm, fresh look. In damp areas, mild cleaning and thorough drying are recommended to keep the finish beautiful.